General questions

Your Security is Our Priority at Metal Swipes

At Metal Swipes, we take the utmost care in protecting your financial information. But, we do always recommend freezing your card before sending it to us for customization.

Rest assured, we never record or store any personal data. Our advanced equipment ensures a secure, one-time transfer of your card details from point A to point B, with no data retention.

Not to mention I've publicly listed my address in sections below.

How We Engrave Your Card Without Interrupting Your Access

We make sure you never go without a working card during the engraving process. Here’s how it works:

  1. Order a Replacement Card – Contact your bank or credit card company and request a replacement due to damage (not lost or stolen). This ensures that your card number stays the same, and your current card remains active.
  2. Receive Your New Card – Once your bank sends the new card, your current card will still work until you activate the new one.
  3. Send Us the New Card – Once you receive the replacement, you can send it to us for customization.
  4. We Transfer Everything – We engrave the new card, carefully transfer the chip and magnetic strip, and ensure everything is fully functional.
  5. Activate & Use Instantly – When you receive your custom metal card back, you simply activate it through your bank, and it’s ready to use—without ever being without a card!

Absolutely!

Your new Metal Swipes card is fully functional and accepted worldwide. Plus, with your custom branding and premium design, it becomes a powerful marketing tool that impresses potential clients every time you use it.

If you’d like to keep tap-to-pay functionality, we offer a Wireless Payment Add-on for $75. This process is much more complex than a standard metal conversion, as it requires carefully extracting the internal wiring from your original card.

Since the NFC (tap) feature is built into the plastic of your card, we need to:
Dissolve the plastic to safely remove the internal wiring.
Preserve the chip and antenna without damaging it.
Solder everything into your new metal card to ensure it functions properly.

Because metal blocks wireless signals, the back of your card will be non-metallic to allow tap payments to work. If tap-to-pay is important to you, this option ensures you don’t lose that functionality while upgrading to a metal card.

Your custom card is a reflection of your personal style, and you have full control over the design. However, you are solely responsible for the content you upload or request. Metal Swipes does not assume liability for any copyright or trademark infringements related to your design.

We can upgrade almost any plastic card that has a chip and/or a magnetic strip into a sleek, durable metal card. However, there are some rare chip types that are not compatible with our customization process.

To check if your card is eligible, please visit our How It Works page for details on supported chip types. If you place an order with a non-compatible chip, unfortunately, we won’t be able to process a refund.

shipping and Returns

We Ship Everywhere! We offer FREE Shipping worldwide, so no matter where you are, you can enjoy a premium custom metal card—delivered straight to your door at no extra cost.

Need It Faster? Upgrade to Express Shipping for an additional fee at checkout and receive your card even sooner!

Fast & Secure Delivery – Your order will be shipped quickly and safely, ensuring you get your custom card without delays.

We offer free shipping worldwide, so no matter where you are, your custom metal card will be delivered at no extra cost.

If you need it faster, we also provide a paid Express Shipping option at checkout for quicker delivery.

If you're located near Toronto, Canada, we offer in-person visits at 452 Fernleigh Circle South.

  • Pick up or drop off your card in person
  • Watch the customization process firsthand

To schedule an appointment, text +1-647-505-8221, and I’ll be happy to assist you.

Designing

All you need to do is upload your desired image or logo, and we’ll handle the rest! Whether you have a design in mind or need some inspiration, feel free to browse our social media pages or reach out to us directly at +1-647-505-8221—we’re happy to help..

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